GetPaid.asia is operated by WageSage Pte. Ltd.
WageSage Pte Ltd UEN 202014206G (WageSage) has integrated with your employer (Employer) to provide participating employees with the WageSage service, a technology-enabled facility offering flexible, on-demand access to the pay that you have accrued, without waiting for Payday.
The following terms used in these Service Terms have the following meanings:
WageSage provides software to your employer to help your employer manage and administer a range of its employee benefits, including the provision of Earned Wage Access (EWA), by integrating its payroll, time management, workforce management, other human resources systems, and certain employee communications systems.
In addition to the information and payroll tools described in Section 2, you can use the WageSage Service to access, for a transaction fee, some or all of the money you have already earned (i.e., your Unpaid Earnings).
Here is how this feature works:
From time to time, you may log into your WageSage account and ask us to access some or all of your Unpaid Earnings. The bank account the funds you request to be transferred to is the one provided by you on the WageSage site. We will also tell you how much of your Unpaid Earnings we are willing to provide, and we will disclose our transaction fee to you. When you make the transaction will send the Amount Provided to your linked bank account.
We know that having the right to receive your Available Earnings has associated risks, and we assume these risks based on the representations, warranties, and promises you make in these Service Terms. You agree that the provisions of these Service Terms are designed to give us a reasonable and fair opportunity to receive the benefit of our transaction with you.
Before you can use the feature described in this Section 3, you will need fill up the necessary fields on our sign up page on our site (https://www.getpaid.asia/) and agree to these terms.
You must notify us immediately if your linked bank account information changes. If you do not, your WageSage account and your participation in the WageSage Service, including your payments or Available Earnings and Unpaid Earnings, could be adversely impacted. We are not liable for any of these adverse impacts. We also do not control when your bank posts incoming payments to your linked bank account, so there may be delays which are beyond WageSage's control and which you may resolve with your bank. You may also change the linked bank account we have on file with you by updating your banking information on the WageSage site. You may email us a request for assistance at: firstname.lastname@example.org. Available earnings in any given pay cycle might also be adversely affected (or unavailable) if your employer has not settled its outstanding invoices from previous pay cycles with Wagesage.
We may use third-party service providers to interact with your linked bank account, including obtaining and exercising your authority to manage and initiate debit and credit transactions involving your linked bank account. You authorize us and these third-party service providers to interact with your linked bank account to the extent necessary to provide you the WageSage Service.
We reserve the right, in our sole discretion, to delay, suspend, or terminate your access to your WageSage account, your participation in the WageSage Service, and payments if we believe there has been fraudulent or suspicious activity related to your WageSage account.
WageSage only requests information from your employer that is required to provide the WageSage Service, and such information is not shared outside of WageSage, other than with regulators, your employer, and WageSage’s service providers that are necessary to provide the WageSage Service.
WageSage cannot provide retroactive access to Unpaid Earnings that arose before you established your WageSage account.
You represent and warrant to us on a continuing basis that:
The WageSage Service relies upon information from your employer about you. Sometimes your employer might disagree with you about the amount of Unpaid Earnings you earned or the amount that it owes you. We do not resolve or otherwise become involved in Disputes between you and your employer. Instead, resolving such Disputes is your sole responsibility. You must notify us of any Dispute immediately but in no event more than five days of becoming aware of it, and you must work directly with your employer to resolve the Dispute. A Dispute is resolved when your employer pays the full amount of the disputed Available Earnings. You will provide WageSage periodic updates, as requested by WageSage, regarding the status of the Dispute.
You must resolve any Dispute related to the Available Earnings within 30 days of becoming aware of it. If you are unable to resolve a Dispute related to the Available Earnings within 30 days of becoming aware of it, then WageSage may receive any amount owing to it from your pay in the next pay cycle.
If we decide to debit your pay from your next pay cycle, we will notify you at least one business day before we proceed to do so; provided, if we reasonably and in good faith believe that you have defrauded or intend to defraud us, we may notify you contemporaneously with the debit transaction. In addition to exercising the right to debit your pay you provide us in this Section 8, we retain the right to pursue any other remedy permitted by law or equity.
We have the right of setoff, and we may offset against any outstanding or uncollected amounts owed to us by you from any amounts we would otherwise be obligated to furnish to you or any amounts we might otherwise owe you under these Service Terms or any other agreement. If we decide to exercise our right of setoff, we will notify you at least seven days before we exercise it. In addition to exercising our right of setoff, we retain the right to pursue any other remedy permitted by law or equity.
This Agreement shall be governed by Singapore law, without regard to the choice or conflicts of law provisions of any jurisdiction, and any disputes, actions, claims or causes of action arising out of or in connection with the Terms of Service or the Service shall be referred to the Singapore International Arbitration Centre (“SIAC”), in accordance with the Rules of the SIAC as modified or amended from time to time (the “Rules”) by a sole arbitrator appointed by the mutual agreement of you and the Company (the “Arbitrator”). If you and the Company are unable to agree on an arbitrator, the Arbitrator shall be appointed by the President of SIAC in accordance with the Rules. The seat and venue of the arbitration shall be Singapore, in the English language and the fees of the Arbitrator shall be borne equally by you and the Company, provided that the Arbitrator may require that such fees be borne in such other manner as the Arbitrator determines is required in order for this arbitration clause to be enforceable under applicable law.
Users are invited to contact the Company in the first instance in the event they wish to provide feedback on the use of the Service via the following Customer Service email: email@example.com.
You agree to raise any reports on incorrect Service within seven (7) days of you becoming aware of the fraudulent usage of the Services in your name, whichever is earlier.
No joint venture, partnership, employment, or agency relationship exists between you, the Company or any third-party provider as a result of the Terms of Service or use of the Service.
If any provision of the Terms of Service is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law. This shall, without limitation, also apply to the applicable law and jurisdiction as stipulated above.
The Terms of Service comprises the entire agreement between you and the Company and supersedes all prior or contemporaneous negotiations or discussions, whether written or oral (if any) between the parties regarding the subject matter contained herein.
GetPaid.asia is operated by WageSage Pte. Ltd.
WageSage Pte. Ltd. is in the business of providing earned wage access to employees of our partner companies. By interacting with us, submitting information to us, or signing up for any of our services, you agree and consent to the use of collection, use, and disclosure of your personal data by WageSage in the manner set forth in this policy. This Policy supplements but does not supersede nor replace any other consent which you may have previously provided to us nor does it affect any right that we may have at law in connection with the collection, use, disclosure and/ or retention of your Personal Data.
We may update this Policy from time to time to ensure that it is consistent with our future developments and/ or any changes in legal or regulatory requirements. Should any revisions be made to this Policy, updates will be published within this app. Subject to your legal rights in Singapore, you agree to be bound by the prevailing terms of the Policy as updated from time to time on our website.
1.1 “Personal Data” refers to any personally identifiable information which you have provided to us in connection with the use of our services, including but not limited to, when you create an account with us, receive payments from us, or use or Site.
1.2 Examples of such Personal Data include but are not limited to: Personal information such as your name, NRIC, passport or other identification number, your mailing address, email address, mobile number, and information relating to payments such as your bank account number.
1.3 Non-personally identifiable information which is collected automatically when you interact with our site through the use of software or other automated processes that the site uses.
2.1 We generally do not collect your personal data unless
2.1.1 it is provided to us voluntarily by you directly or via a third party who has been duly authorised by you to disclose your personal data to us (your “Authorised Representative”) after (i) you (or your Authorised Representative) have been notified of the purposes for which the data is collected, and (ii) you (or your Authorised Representative) have provided written consent to the collection and usage of your personal data for those purposes; or
2.1.2 collection and use of personal data without consent is permitted or required by the PDPA or other laws. We shall seek your consent before collecting any additional personal data and before using your personal data for a purpose which has not been notified to you (except where permitted or authorised by law).
2.2 You agree that we may use your Personal Data for some or all of the following purposes and/or other purposes that we may notify you of in writing or as permitted by law (the “Purposes):
2.2.1 to perform obligations in the course of or in connection with our provision of the goods and/or services requested by you;
2.2.2 to provide you with membership benefits and services;
2.2.3 to provide you with employment or employability services
2.2.4 to send you marketing information about our goods and/or services including notifying you of our marketing events, initiatives and promotions, lucky draws, membership and rewards schemes and other promotions;
2.2.5 to process your payment and credit transactions;
2.2.6 to obtain feedback and assist you with your enquiries as part of our customer service programme;
2.2.7 for the provision, development and the improvement of the services provided to you;
2.2.8 to monitor, track and analyse user activity and demographic data, including but not limited to trends and usage of our services;
2.2.9 to conduct research, surveys and interviews;
2.2.10 to comply with any applicable laws, regulations, codes of practice, guidelines, or rules, or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority; and
2.2.11 any other incidental business purposes related to or in connection with the above.
2.3 We may disclose your Personal Data:
2.3.1 where such disclosure is required for performing obligations in the course of or in connection with our provision of the goods or services requested by you; or
2.3.2 to third party service providers, agents and other organisations we have engaged to perform any of the functions listed in clause 2.2 above for us.
2.4 The Purposes listed in the above clauses may continue to apply even in situations where your relationship with us (for example, pursuant to a contract) has been terminated or altered in any way, for a reasonable period thereafter (including, where applicable, a period to enable us to enforce our rights under any contract with you).
3.1 The consent that you provide for the collection, use and disclosure of your personal data will remain valid until such time it is being withdrawn by you in writing. You may withdraw consent and request us to stop using and/or disclosing your personal data for any or all of the Purposes listed above by submitting your request via email to firstname.lastname@example.org.
3.2 Upon receipt of your request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us. In general, we shall seek to process your request within ten (10) business days of receiving it.
3.3 Whilst we respect your decision to withdraw your consent, please note that depending on the nature and scope of your request, we may not be in a position to continue providing our goods or services to you and we shall, in such circumstances, notify you before completing the processing of your request.
3.4 Should you decide to cancel your withdrawal of consent, please inform us in writing in the manner described in clause 3.1 above.
3.5 Please note that withdrawing consent does not affect our right to continue to collect, use and disclose personal data where such collection, use and disclose without consent is permitted or required under applicable laws.
4.1 If you wish to make (a) an access request for access to a copy of the personal data which we hold about you or information about the ways in which we use or disclose your personal data, or (b) a correction request to correct or update any of your personal data which we hold about you, you may submit your request via email to email@example.com
4.2 Please note that a reasonable fee may be charged for an access request. If so, we will inform you of the fee before processing your request.
4.3 We will respond to your request as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days after receiving your request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond to your request. If we are unable to provide you with any personal data or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under the PDPA).
5.1 To safeguard your personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks, we have introduced appropriate administrative, physical and technical measures such as up-to-date antivirus protection, encryption and the use of privacy filters to secure all storage and transmission of personal data by us, and disclosing personal data both internally and to our authorised third party service providers and agents only on a need-to-know basis.
5.2 You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.
6.1 We take all reasonable measures to ensure that your Personal Data is accurate, complete and up-to date. We generally rely on personal data provided by you (or your Authorised Representative).
6.2 In order to ensure that your personal data is current, complete and accurate, please update us if there are changes to your personal data by emailing us at firstname.lastname@example.org.
7.1 We may retain your personal data for as long as it is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws.
7.2 We will cease to retain your personal data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected, and is no longer necessary for legal or business purposes.
We generally do not transfer your personal data to countries outside of Singapore. However, if we do so, we will obtain your consent for the transfer to be made and we will take steps to ensure that your personal data continues to receive a standard of protection that is at least comparable to that provided under the PDPA.
9.1 This Notice applies in conjunction with any other notices, contractual clauses and consent clauses that apply in relation to the collection, use and disclosure of your personal data by us.
9.2 We may revise this Policy from time to time without any prior notice. You may determine if any such revision has taken place by referring to the date on which this Policy was last updated. Your continued use of our services constitutes your acknowledgement and acceptance of such changes.